Customer service is stressful.
Keith Handles It.
One call. One real person. Endless follow-through. I’m your personal concierge for the Twin Cities, with nationwide help by phone. Tell me the problem, and I’ll take it from here—for $35 an hour.One call. One real person. Endless follow-through. Tell me the problem, and I’ll take it from here—for $35 an hour.
WHAT CAN KEITH HANDLE?
• Customer service headaches — billing problems, refunds, cancellations, account issues, cable and internet negotiations, insurance questions, warranty claims, and endless hold times.
• Travel problems — cancelled or changed flights, missing luggage, hotel issues, refunds, rebooking, and itinerary changes.
• Home repairs and emergencies — finding contractors, gathering estimates, scheduling appointments, coordinating plumbers or repair professionals, and making sure everyone follows through.
• Everyday life admin — research, reservations, appointments, paperwork, vendor comparisons, returns, errands, and the little things that somehow eat up an entire afternoon.
• In-home technology support — smart-home setup, Wi-Fi troubleshooting and coverage improvements, parental controls, streaming devices, printers, phones, tablets, computers, speakers, cameras, video doorbells, and everyday “it worked yesterday” mysteries.
• Something completely different? Ask Keith. Big headache, tiny annoyance, or delightfully random request—if it needs handling, Keith Handles It.
I’m your personal concierge for the annoying, confusing, time-consuming stuff you don’t want to deal with. One call gives you one real person who makes the calls, coordinates the people, tracks the details, and keeps following up until there’s an answer or a plan.
Meet the guy who actually calls back.
I’ve spent years being the person people call when something needs to get done—running businesses, coordinating people, untangling technology, chasing answers, and finding a way through customer-service mazes. I actually enjoy the stuff that makes most people want to throw their phone across the room.
Tell me what’s going on, and I become your friendly point person. I’ll ask the questions, organize the details, keep you updated, and stay on it until we reach a solution or a smart next step. You have better things to do than listen to hold music.
TECHNOLOGY THAT ACTUALLY BEHAVES
Need your home technology to stop arguing with you? I offer in-home technology help throughout the Minneapolis–St. Paul area. Whether it’s a brand-new smart-home setup, weak Wi-Fi, parental controls, a stubborn printer, or a mysterious device problem, I’ll get everything connected and explain it in plain English.